1. Introduction
This Cookie & Data Retention Policy explains how Laraware Private Limited ("NxtRecharge") uses cookies and similar technologies on this website, and how we retain user data. It must be read alongside our Privacy Policy.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website, allowing the site to remember your actions and preferences.
3. Cookies Used on This Website
| Cookie / Type | Purpose | Duration & Opt-Out |
|---|---|---|
| Session Cookie (Essential) | Maintains your login session; prevents repeated OTP requests | Session only · Cannot be disabled |
| CSRF Token (Essential) | Security: prevents cross-site request forgery attacks | Session only · Cannot be disabled |
| Analytics | Anonymised page-view and journey tracking to improve the site | 2 years · Opt-out via cookie banner |
| Razorpay | Fraud scoring during the payment flow | Session only · Required for payment security |
We do NOT use cookies to track your browsing behaviour outside this website, and we do NOT sell cookie-derived data to third parties.
4. Cookie Consent
- A cookie consent banner is displayed on your first visit
- Essential cookies are always active — they are required for the website to function
- You can change your preferences at any time via the 'Cookie Settings' link in the footer
5. Data Retention Policy
Retention periods are set based on legal obligations, business necessity and user rights under the DPDP Act 2023.
| Data Type | Retention Period | Reason |
|---|---|---|
| Registered mobile number, name, email | Account life + 3 years post deletion | Legal disputes / audit |
| Transaction records | 7 years | Income Tax Act / RBI |
| Login / session history | 90 days | Fraud investigation |
| Customer support tickets | 3 years | Consumer Protection Act 2019 |
6. Data Storage Location
Primary data is stored on servers located in India. We do not transfer user data outside India without explicit consent, except where third-party processors (e.g. analytics providers) process anonymised data under their own global data processing terms.
7. Data Deletion
See our dedicated User Data Deletion Policy for full instructions on deleting your account and personal data.
Contact Us
| Legal Entity | Laraware Private Limited |
| Product | NxtRecharge |
| General / Support / Privacy / Grievance | info@laraware.com |
| Phone | +91 0731-462-1515 |
| Registered Address | B-2/64, Vibhutikhand, Gomtinagar, Lucknow, Uttar Pradesh, India, 226010 |
| Jurisdiction | Courts at Lucknow, Uttar Pradesh, India |
Last updated: 15 April 2026. We reserve the right to update this policy at any time. Material changes will be notified to registered users.